Returns

Returns

Although we know you will be  absolutely delighted with your purchase , RBG Jewelry will gladly return or exchange within 14 days after a request to return has been made. For a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

For an authorization from us to return your item please send us an e mail with your request and a description of the item. Ship it back to  RBG Jewelry to the address below. We cannot refund shipping charges and ask that you please send back the merchandise using a trackable service.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.   Your refund will be processed at once, and a credit will automatically be applied to your credit card or original method of payment.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded 

Shipping

To return your product, Please mail to: RBG Jewelry, 35 East 85th Street New York US 10028

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. 

Please use a trackable shipping service to ensure we receive the return.